Privacy Policy
1. Introduction
At Julea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the practices described below.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided directly by you when placing an order or creating an account:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third‑party providers)
b. Automatically Collected Information
Collected through cookies and analytics tools:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referring URLs
c. Order Information
Details related to your purchases, preferences, and interactions with our store.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and customer support
- Improve website performance and user experience
- Personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve performance and functionality
You may disable cookies through your browser settings, but some features may not function properly.
5. Sharing Your Information
We may share your information with trusted third parties only when necessary:
- Payment processors (for secure transactions)
- Shipping carriers (to deliver your order)
- Analytics providers (to improve website performance)
- Fraud prevention services
All third‑party partners are required to protect your data and use it only for the intended purpose.
6. Data Security
We implement industry‑standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no system is 100% secure, we continuously work to safeguard your data.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise these rights, contact us at support@julea.shop.
8. Retention of Information
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and regulatory requirements
9. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@julea.shop
We are here to help and ensure your information is protected.